Shipping policy

Thank you for shopping with TheRichDon. We truly appreciate every order and support shown to our brand. Please carefully review our policies before placing your order. 

PROCESSING TIME

All orders require 5-10 days for processing before shipment due to items being PREORDERED.  Processing time allows us to carefully prepare, package, and quality check your order to ensure you receive the best experience possible.

Please note that business days do not include weekends of holidays. 

SHIPPING TIME

Once your order has been processed and shipped, delivery typically takes an additional 2-3  business days depending on your location. 

TRACKING INFORMATION

Once your order has been shipped, you will automatically receive a confirmation email containing your tracking number and shipping updates. Please ensure your email address is entered correctly at checkout. 

LOST, STOLEN, OR DELAYED PACKAGES

TheRichDon is not responsible for shipping carrier delays, lost packages, stolen packages, or incorrect shipping addresses entered at checkout.

ALL SALES ARE FINAL

we do not offer refunds, returns, or exchanges under any circumstances once an order has been placed.

By purchasing from TheRichDon, you acknowledge and agree to all store policies listed above.

If you have any questions regarding your order, please contact us at:
richdonllc.contact@gmail.com

Please allow 24–48 business hours for a response. Customer support is available Monday–Friday only.